Account deletion contact
To delete your account and data, send an e-mail to:
Please send the message from the same e-mail address that you use in the BeMyF app. This helps us confirm that you are the account owner.
What data is deleted?
After confirming the request, we delete in particular:
- the user account and Firebase Authentication login data,
- profile data: first name, display name, username, description and profile photo,
- information about access to Creator profiles and extensions,
- message history and chat attachments you have sent,
- the virtual coin balance linked to the account. After account deletion, unused coins may be deleted or deactivated unless applicable law or a platform decision provides otherwise.
Technical and settlement data
Some technical or settlement data may be stored in anonymized form for legal, accounting or safety purposes, for example payment logs. This data does not allow direct identification of the user.
Data retention
After confirming your request, we will delete or anonymize data linked to your account within 30 days.
In exceptional situations, we may store some data longer if required by law, for example accounting documentation, or if necessary to pursue claims or protect against abuse.
How to request account deletion
- Send an e-mail to kontakt@icsoftworks.pl.
- Use this message subject:
Delete BeMyF account. -
In the message, include:
- the e-mail address used in the app,
- your username in the app,
- a clear confirmation that you want to delete the account and all data.
We will respond to your request as quickly as possible and let you know when the account deletion process has been completed.